Welcome to Nicotrack support! We're here to help you on your journey to become smoke-free. Find answers to common questions or contact our support team below.

📧 Contact Our Support Team

💬 Need Help?

Email: [email protected] Response Time: Within 24-48 hours Languages: Available in 21 languages including English, Spanish, French, German, Japanese, and more

How to contact us in-app:

1. Open Nicotrack
2. Go to Settings
3. Tap Contact Support
4. Send us your question directly

❓ Frequently Asked Questions

🚀 Getting Started

Q: How do I set up my quit plan? A: When you first open Nicotrack, you'll be guided through setting up your personalized quit plan. You can choose between:

• Instant Quit: Stop smoking immediately
• Gradual Step-Down: Reduce cigarettes over time You can change your quit method anytime in Settings → Quit Plan.

Q: What information do I need to get started? A: To get the most from Nicotrack, you'll want to provide:

• Your last smoke date (if you've already quit)
• How many cigarettes you typically smoke per day
• Cost per pack of cigarettes